Terms of service

Thank you for using AFAHCC Labs Private Limited. These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the AFAHCC Labs Private Limited website and any related mobile or software applications ("AFAHCC Labs Private Limited Platform") including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services").

Please read these Terms carefully. By accessing or using the AFAHCC Labs Private Limited Platform, you are agreeing to these Terms and concluding a legally binding contract with AFAHCC Labs Private Limited. You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms.

In these Terms, the following words shall have the following meanings:

AFAHCC Labs Private Limited provides various services through our platform. Our services include but are not limited to:

• Live chat consultations with professional advisors
• Access to professional advice and guidance
• Wallet-based payment system for consultations
• User account management and profile customization
• Any other services that may be added from time to time

To use our services, you must meet the following requirements:

• You must be at least eighteen (18) years of age or above
• You must be fully able and competent to understand and agree to these Terms
• You must be in compliance with all laws and regulations in your country of residence
• You must provide accurate and complete information during registration
• You must maintain the confidentiality of your account
• You must use the services in compliance with applicable laws
• You must not misuse or abuse the platform
• You must not attempt to circumvent the payment system

All payments are processed securely through our payment gateway. By using our services, you agree to:

• Pay the specified amount for the services you use
• Maintain sufficient balance in your wallet for consultations
• Accept our refund policy as stated in these terms
• Comply with our payment processor's terms of service and privacy policy
• Accept that all transactions are processed through our secure payment gateway

We use Razorpay as our payment processor. By using our services, you agree to their terms of service and privacy policy.

All content, features, and functionality of this website are owned by AFAHCC Labs Private Limited and are protected by international copyright, trademark, and other intellectual property laws.

• Our website contains material which is owned by or licensed to us
• This material includes, but is not limited to, the design, layout, look, appearance and graphics
• Reproduction is prohibited other than in accordance with the copyright notice
• All trademarks reproduced in our website are acknowledged on the website
• Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense

AFAHCC Labs Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

• We shall be under no liability for any loss or damage arising from declined transactions
• We provide no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of information
• You acknowledge that information and materials may contain inaccuracies or errors
• Your use of any information or materials is entirely at your own risk
• It is your responsibility to ensure that any products, services or information meet your specific requirements

The consultations and advice provided through our platform are for informational purposes only. We do not guarantee the accuracy of predictions or advice provided by our consultants.

• Our website may include links to other websites for your convenience
• These links are provided for further information only
• We have no responsibility for the content of linked websites
• You may not create a link to our website without our prior written consent

AFAHCC Labs Private Limited may vary or amend or change or update these Terms, from time to time entirely at its own discretion.

• You shall be responsible for checking these Terms from time to time
• You must ensure continued compliance with these Terms
• We will notify users of any significant changes
• Continued use of our services after changes constitutes acceptance of new terms

AFAHCC Labs Private Limited respects intellectual property rights and expects users to do the same. We respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

• If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:
• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Please send your DMCA notice to our Copyright Agent at:

Email: help@twofourlabs.com

Address: AFAHCC Labs Private Limited, Innov8 Mantri Commercio, Tower A Sth floor, MIS, DEETA CONSTRUCTION, PVT, LTD, NO 51, DEVARABISANAHALLI, BANGALORE, KAR -560103

For any questions regarding these terms and conditions, please contact:

Email: help@twofourlabs.com

Address: AFAHCC Labs Private Limited, Innov8 Mantri Commercio, Tower A Sth floor, MIS, DEETA CONSTRUCTION, PVT, LTD, NO 51, DEVARABISANAHALLI, BANGALORE, KAR -560103